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Book review: the Practice of Practice
The Practice of Practice by trumpeter Jonathan Harnum presents a lot of quality advice for getting things done. The book is written in bite sized nibbles with a lot of puns. It’s also full of QR codes to URL-shortened links to videos and apps, which I didn’t use. I’ve been going through a relative low…
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Security Chaos Engineering review
Excellent book, introduction helpfully posted here. I’ve read a goodly number of information security books; there’s a weird (good weird) feeling to this one. Obviously some of that is from Kelly Shortridge’s (and Aaron Rinehart’s?) eclectic interests: a recipe for Mexican hot chocolate is used as a process mnemonic, for instance. If you don’t see…
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Serving The Customer Every Day
You should build what the customer needs, right? Simple, just determine who they are and what they need. Except both of those elements change, over time and across different parts of the market. There’s a problem from all my companies ever… a little ditty we call Crossing The Chasm. After whatever time it takes to…
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Champion of the Product
A recent Slack change prompted conversation in my circles that echo some of the writing about Twitter as it was beginning its precipitous decline. To wit: sure, we don’t like these changes, but we’re early adopter or excessive adopter or otherwise not representative of the mainstream user so we should suck it up and stop…
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Changing the Pricing Model
How does a company decrease the price of an enterprise product or service? I have written a few pieces on licensing enterprise software; Licensing Roundup might be useful background for this piece. A public company (and most private companies) can’t down sell their existing customers. That means they can’t reduce the amount of money they’re…
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