Saturday, January 16, 2021

Communication in Teams

Question: how should your team ensure that other teams know everything you’re doing so the organization is more efficient?

Answer: Use all of these tools.

  1. Push regular broadcasts of information (note that everyone will complain that the format sucks, the medium sucks, and the information that you provide is both too general and too specific)
  2. Provide a pull resource, such as the broadcast material in a shared location, and post links to it everywhere you can think of. (note that everyone will complain it’s badly organized and hard to use)
  3. Accept that some teams will continue to ignore and misinterpret (willfully or otherwise) all of this and do what they were going to do anyway.